Good to know
Frequently asked questions
The short version of how the shop works. For the longer story and our business details, see the about page.
Does The Donkey Shop sell products directly?
No. The Donkey Shop is a curated discovery site. We browse Amazon, pick the donkey-themed products worth your attention, and link out to them. Every purchase happens on Amazon under Amazon's own terms, pricing and returns policy.
How do you choose which donkey gifts to feature?
Every product is hand-picked for a genuine donkey theme and reasonable quality. Items that merely mention a donkey in passing, or that are off-brand clutter, are hidden from the shop. We also write a short, plain-English blurb for the products we keep so you know what you are looking at.
Are the prices shown on the site current?
Prices and stock are pulled live from Amazon and refreshed on a regular schedule, and each page shows when its prices were last checked. Because Amazon prices can change at any moment, the price and availability shown on Amazon at the point of checkout are the ones that apply.
Do you earn a commission on purchases?
Yes. The Donkey Shop is a participant in the Amazon Associates programme, so we may earn a small commission when you buy through our links, at no extra cost to you. This is what funds the curation. The commission never changes which products we recommend.
How often do you add new products?
New donkey finds are imported on a weekly schedule, and prices and stock are re-checked more frequently. Freshly curated products appear on the New page and, when a price drops below the highest we have recorded, on the On sale page.
What happens if a product goes out of stock?
We automatically hide products that Amazon reports as out of stock, so you do not waste time on dead links. If a product comes back into stock on a later check, we show it again. Products we have hidden by hand for quality reasons stay hidden regardless of stock.
Still stuck? Email us at [email protected].